SUCCESSES
Individualized coaching creates an environment for change. Here are some
examples of recent successes clients achieved in speech, language, communication
style, and presentations
Speech
A Russian scientist in the biotechnology field spoke rapidly with a heavy
accent that confounded her manager and colleagues. She learned accent
modification strategies so well that she was able to present her scientific
research at an international conference in a clear, credible manner.
An East Indian engineer became attuned to the word stress patterns in
English so that he could correct the major errors in his speech. He slowed
his rate to make his meaning clearer for American listeners. As a result,
he was given more responsibility and greater visibility with customers.
Language
A Korean department head learned to express her ideas in a succinct manner
with greater grammatical and pronunciation accuracy so that she became
more credible and effective with her peers and superiors.
An intermediate level English speaker learned to understand the quick
informal American speech style so she felt confident in responding to
comments. She became proactive in handling outside clients and discussed
service needs in a professional manner.
Communication Style
A reserved computer engineer who only spoke in meetings when asked directly,
overcame his reticence and started to ask clarifying questions, to state
his opinions, and to support his colleagues in meetings. He increased
his confidence in dealing with people from other departments.
An architect responsible for field reports and court testimony discovered
how his muffled voice projection interfered with his effectiveness. He
also modified his communication style to tell others what they needed
to know versus what might be nice for them to know. He was soon hired
for the new position he wanted.
Presentations
An Italian vice-president who gave weekly presentations reinforced his
presentation skills, learned the expectations of American audiences and
corrected several grammatical errors. He became more comfortable dealing
with American business personnel.
A near-native English speaker in a consulting firm learned to modify
his technical vocabulary for different audiences and to build better client
relationships through friendly small talk.
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